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Bill Zender and Associates

Bill Zender and AssociatesGaming Articles and Interviews

E-Zine is collection of Gaming articles and interviews by our staff and invited guests. It also contains columns and opinions expressed by the staff regarding issues in the gaming industry.

Please check back as new articles are added.

Bill Zender and Associates
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Bill Zender and Associates
Bill Zender and AssociatesE-Zine Articles

Bill Zender
December 2011

When Table Game Fear Overcomes Revenue Potential

Bill Zender
October 2011

Table Game Player Tracking Diagnostics: Finding the Problems

Bill Zender
September 2011

Baccarat Play: Is it Costing your Casino Money?

Bill Zender
August 2011

There are More Ways to Beat the Casino than Across the Felted Tables

Bill Zender
June 2011

Is Loan Sharking a Casino Problem?

Bill Zender
May 2011

Strategy For Applying Superior Customer Service To Your Table Games

Bill Zender
April 2011

Overcoming Customer Service Obstacles In The Gaming Industry

Bill Zender
March 2011

Superior customer Service: Is it Really Necessary?

Bill Zender
January 2011

Quiz: Is Your Table Game Operational Knowledge Up To Par?

Bill Zender
December 2010

Motivating Your Dealers: Letting Them Keep Their Own Tips

Bill Zender
October 2010

Table Games In The Year 2020

Bill Zender
September 2010

Using Critical Thinking To Better Protect Our Casino Games

Bill Zender, Prem Gururajan
August 2010

Can Better Occupancy Management Boost Table Games Profitability?

Bill Zender
July 2010

Banking Games In California: The Last Gold Rush

Bill Zender
June 2010

Using pre-shuffled playing cards in blackjack and baccarat

Bill Zender
May 2010

Maximizing your profit potentional in live poker

Bill Zender
April 2010

What effect does the present economy have on hold percentage?

Bill Zender
March 2010

Side bets in Craps, Baccarat and other table games

Bill Zender
February 2010

Side Bets in Blackjack: All You ever Wanted to Know-But Were Afraid to Ask

Bill Zender
January 2010

Live Gaming Calisthentics: How the Live Game Executive Trains for 2010
Bill Zender and Associates
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