Read Our Collection of Gaming Articles and Interviews

Bill Zender December 2011	When Table Game Fear Overcomes Revenue Potential
Bill Zender October 2011	Table Game Player Tracking Diagnostics: Finding the Problems
Bill Zender September 2011	Baccarat Play: Is it Costing your Casino Money?
Bill Zender August 2011	There are More Ways to Beat the Casino than Across the Felted Tables
Bill Zender June 2011	Is Loan Sharking a Casino Problem?
Bill Zender May 2011	Strategy For Applying Superior Customer Service To Your Table Games
Bill Zender April 2011	Overcoming Customer Service Obstacles In The Gaming Industry
Bill Zender March 2011	Superior customer Service: Is it Really Necessary?
Bill Zender January 2011	Quiz: Is Your Table Game Operational Knowledge Up To Par?
Bill Zender December 2010	Motivating Your Dealers: Letting Them Keep Their Own Tips
Bill Zender October 2010	Table Games In The Year 2020
Bill Zender September 2010	Using Critical Thinking To Better Protect Our Casino Games
Bill Zender, Prem Gururajan August 2010	Can Better Occupancy Management Boost Table Games Profitability?
Bill Zender July 2010	Banking Games In California: The Last Gold Rush
Bill Zender June 2010	Using pre-shuffled playing cards in blackjack and baccarat
Bill Zender May 2010	Maximizing your profit potentional in live poker
Bill Zender April 2010	What effect does the present economy have on hold percentage?
Bill Zender March 2010	Side bets in Craps, Baccarat and other table games
Bill Zender February 2010	Side Bets in Blackjack: All You ever Wanted to Know-But Were Afraid to Ask
Bill Zender January 2010	Live Gaming Calisthentics: How the Live Game Executive Trains for 2010

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Gaming Articles and Interviews